We Handle The Stay
You Handle The Event
Book hotels and plan unforgettable events across the globe with our expert travel services
Our Services
Hotel Accommodation
Flight Tickets Reservation
Why Choose Us
Hotel Booking Made Easy
Find and book top-rated hotels in all over the world with ease
24/7 Customer Support
Our team is always ready to assist you with your bookings
Best Rate Guarantee
We negotiate exclusive deals to offer you the most competitive rates, ensuring you get the best value for your stay.
Our Special Rewards
Earn rewards with every booking! Enjoy cashback, discounts, and exclusive perks on future trips.
Save up to 30% on Hotel Stays and Event Packages!
It’s limited availability! Hurry up
Customer Reviews
Frequently Asked Questions (FAQ)
About Us
What is HazTRAVEL? HazTRAVEL is a corporate travel agency based in Casper, Wyoming, USA and part of HAZ Group International. We specialize in providing hotel accommodations for business travelers attending trade shows, exhibitions, and conventions. We help clients secure competitive group rates and manage the reservation process from start to finish.
How is HazTRAVEL different from other travel platforms? We focus on event-specific hotel deals and provide personalized service tailored for corporate needs. Unlike booking engines, we secure direct contracts with hotels near events, offer flexible terms, cashback vouchers, support with group management, and sometimes rates up to 50% less than other platforms.
Booking Process
How do I book a hotel with HazTRAVEL? Just fill out our hotel reservation request form (available on each page of our website or by contacting us directly). We’ll send you a tailored quote with hotel options, rates, and terms instantly.
Do I need to pay at the time of booking? Not always. Non-refundable reservations require instant payment. Some bookings require a deposit, which will only be requested after hotel confirmation. Fully flexible bookings may not require immediate payment.
Can I request multiple rooms or group bookings? Absolutely. We specialize in group reservations. You can book multiple rooms for your team and specify individual guest details.
What’s included in the hotel rate? Each quote includes:
Room rate per night (single/double/triple as needed)
Boarding Type (e.g., breakfast included)
Group management support (for large bookings)Â
Note: Hotel taxes, service charges, resort fees, and other surcharges are only included if mandatory by local regulation, requested by the client, or provided by the hotel/supplier. Otherwise, these are listed in the final invoice.
Can I request specific preferences (e.g., Late check-in, Early check-out)? Yes. Add your preferences in the request form. We’ll communicate them to the hotel, although availability is not always guaranteed.
Quotation & Offers
How long are your offers valid? Each offer includes an expiration date. Rates and availability are dynamic, so we recommend confirming quickly to secure the best deal.
Can you match competitor offers? In many cases, yes. If you receive a better offer, share your offer with us and we may be able to match or improve it.
Do you offer discounts for repeat clients or large groups? Yes. We offer reward points, volume discounts, a 5% cashback vouchers for future bookings. Customers who refer new clients may also qualify for a custom discount.
Payment & Invoicing
What payment methods do you accept? We accept:
Bank transfers (with special discount)
Credit/debit cards
PayPal (for international clients).
Will I receive an invoice? Yes. After approving our quote, you’ll receive an invoice and booking confirmation form within 24–48 hours. Invoices include hotel confirmation number, taxes, surcharges (if applicable), and any hotel fees provided by the hotel/supplier.
Can I get a proforma invoice for approval before payment? Yes, we can provide a proforma upon request.
Are there hidden fees or taxes? No. All applicable taxes and fees that we receive from hotels or suppliers are shown in the invoice. Resort fees and on-site charges are not included unless otherwise stated.
Cancellations & Refunds
What’s your cancellation policy? Cancellation terms vary by hotel and event. They’ll be clearly stated in your offer. Some are fully refundable up to a deadline; others may include penalties or no refund at all.
How do I cancel my reservation? Send us an email at reservations@haztravel.com with your reservation reference. We’ll guide you through the process.
When will I receive my refund? If eligible for a refund, it will be processed within 7–14 business days depending on the payment method used.
Can I modify my reservation (dates, guests, room type)? Yes—subject to hotel availability and terms. However, some hotels do not accept amendments. Rate changes may apply. We try to rebook at the same rate or offer the best available alternative. We recommend requesting amendment-friendly options during your initial booking.
Travel Emergencies Support
What should I do if I face an issue during my trip? For urgent matters (e.g., hotel can’t find your booking, incorrect room, denied check-in), contact us immediately using:
Live chat on our website
Email:Â support@haztravel.com
- Give us a phone call:Â +1 (307) 488 5008
- What qualifies as an emergency? Emergencies include:
Hotel/resort-related issues occurring within 7 days before arrival
Denied check-in
Errors in your confirmed reservation
Unfair charges or billing disputes
What if I can’t reach you? Always speak to the hotel front desk first. Then email us—we monitor for emergency cases and prioritize them accordingly.
Can you help with logistics like shipping tools for exhibitions? Yes. We can assist in coordinating the tools, equipment, and supplies for exhibitions with the property upon request.
Loyalty Program & Vouchers
What is the HazTRAVEL Rewards Program? Our system automatically tracks customer activity. For every booking, you may earn benefits such as:
Future booking discounts
Upgrades (subject to availability)
Access to exclusive promotions
How does cashback work? We offer 5% cashback vouchers after your first completed booking. These can be used as a discount on your next reservation.
Contact & Support
How can I contact customer support?
Live chat on our websiteÂ
Email: support@haztravel.comÂ
Give us a call:Â Â +1 (307) 488 5008
